Birthday Parties

FREQUENTLY ASKED QUESTIONS:

 

What is the meal provided for the Sloth Bear and Kangaroo parties?

We offer pizza as a meal for these party programs.

 

Can I bring my own lunch for a zoo party?

Outside food and drink are not allowed in the zoo - we do not allow groups to bring in lunches, have meals catered or have food delivered to the zoo.The only exception applies to those with food allergies or dietary restrictions. In these cases, we allow the person with the allergy/restriction to bring in a substitute meal for themselves.

 

Can I bring in snacks or extra drinks for adults?

We understand that you may wish to provide bottled water or soda, chips, cheese and crackers or a veggie platter for adults. You may bring in small amounts of snacks like those listed for adults, but these items are confined to the classroom.

 

What kind of cake and ice cream comes with the birthday party? Can I bring my own if I want?

We offer a Hoodsie-type ice cream cup for each child. Our cakes come from Zaccagnini's Pastry Shoppe. The cakes are single layer, 1/4 sheet cakes. If you want to bring in a specially made cake, or you would like to bring extra, you are welcome, however, we do not offer a price cut for bringing your own cake/ice cream.

 

What are the times for birthday parties?

We offer 2 time slots/day: 10 AM and 1 PM

 

What is in the 'goody bags'?

The items in the goody bags sometimes changes, depending on what is available. Typically they contain items such as coloring books, crayons, stickers, temporary tattoos, bubbles and animal cards. All goody bags will contain basically the same items.

 

Does the 25-person limit apply to both adults and children?

Yes-25 guests means ALL the people you have coming to the party including all children and adults, and for safety reasons, we will enforce this limit.

 

Is there a minimum number of guests required to book a party?

There is no minimum for booking a party.

 

Does the time limit on the party refer to the time in the party room or in the zoo?

Time limits refer to time in the party room. The cost of your party includes admission to the zoo for up to 25 guests and you are welcome to enjoy the zoo even after your party concludes.

 

What is the 'education program' included with the party?

Every party program includes a brief, educational encounter with 3 animal ambassadors of the birthday child's choice. All our animal ambassadors are small, easily handled animals such as snakes, hedgehogs, lizards and ferrets that are used to being around children.When you book a program with us, we will send you a contract that has the complete list of ambassadors available for program use. The education program lasts between 20 and 30 minutes.

 

How do go about booking a party?

Please call the Education Department at: 774-203-1844 or send an email to book a party. We recommend that you call to book your party AT LEAST 3 months in advance. In order to fully book a birthday, you are required to give us a $75 deposit within 1 week or we will release the date. Once a program is booked, you will receive a contract and booking letter from the zoo. The $75 deposit is non-refundable unless the zoo must cancel the party due to unsafe conditions.

 

When is the final payment due?

The balance is due on the day of your party

 

What happens if it rains?

We hold our parties rain or shine. We suggest that you and your guests dress for whatever weather conditions are predicted. If you book a Kangaroo party and it rains (or other unsafe weather conditions such as high winds or thunderstorms), we will downgrade your party to a Sloth Bear Package and adjust your charges accordingly.

 

Can I leave the zoo to use the playground or go to my car?

Party guests will have their hands stamped by staff members upon entering the party room. This stamp will allow you to re-enter the zoo as often as you like that day.